Quality Statement
At Columbia, quality is the cornerstone of everything we create — and our Exclusives collection is no exception. Each piece is crafted with premium materials, cutting-edge technology, and rigorous testing to ensure performance, durability, and comfort. With limited-edition designs and uncompromising standards, Columbia Exclusives deliver not only rare style, but enduring quality you can trust in any environment.
Culture of Quality
For Columbia Manufacturing, Inc., quality is not a statement but a way of life and means of survival and growth. Columbia Manufacturing, Inc., prides itself on the fact that it has no quality assurance department. All Columbia employees from Chairman and CEO to line operators are responsible for the quality of the product that is designed and produced at the facility. All employees are empowered to have input in design and manufacturing of each unit and have the authority to shut their workstation down, when and if, they suspect non-conformities. Employees and supervisors, along with engineering and management, collectively work together and strive for zero non-conformities. However if there is a non-conformity complaint from an internal or external customer, the root cause of the problem is identified and irreversibly corrected through whatever means deemed necessary.
Limited Warranty
Columbia’s hard plastic school furniture is warranted by the manufacturer for 15 years. Columbia Classic Comfort Series (soft plastic)
school furniture is warranted for 5 years and Columbia activity tables and computer work stations are warranted for 2 years.
The warranty means that any part found to be defective during the applicable time period of the warranty will either be repaired or
replaced at the option of Columbia. The right is reserved by the manufacturer to replace the whole product.
This warranty does not apply if damage or failure occurs because of abuse, accident, improper installation, or shipping. Columbia will
not be liable for any incidental or consequential damage.